Privacy Policy
Last updated: 19 September 2026
This privacy notice explains how spotmarkza collects, uses, and protects personal data in connection with its courses on live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions. The notice applies to visitors to our website, individuals who register for or attend our courses, and anyone who contacts us through the site-wide contact form.
Who we are and our role
spotmarkza is the data controller for the personal data processed through this website and our commercial course offerings. We are based in the United Kingdom and determine the purposes and means of processing. Our registered address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG and you can reach us at [email protected] or 01494 671234.
Scope of this notice
This notice covers all personal data we process when you browse our site, submit the contact form, register for a course, or otherwise interact with us. It does not cover third-party websites linked from our pages or any offline activities outside our control.
Categories of personal data and sources
We collect identification data such as name and job title, contact details including email address and telephone number, course registration information, technical data such as IP address and browser type from cookies and server logs, and any additional information you voluntarily provide in messages. Data is obtained directly from you via forms or correspondence, and indirectly through analytics tools and service providers.
Purposes of processing and legal bases
We process data to deliver and administer courses under the legal basis of contract performance. We respond to enquiries and manage the contact form on the basis of legitimate interests. We use essential cookies to keep the site functioning under the basis of consent where required by PECR. Marketing communications are sent only with your consent. We maintain records for legal compliance under the UK GDPR and Data Protection Act 2018.
Is providing data required
Supplying contact and registration details is necessary to receive course information or complete enrolment. If you do not provide the required data we may be unable to process your request or deliver the service. You can still browse most of the site without supplying personal data, although some features will be limited.
Cookies and similar technologies
We use cookies and similar technologies for essential site operation, performance measurement, and, where you consent, for marketing. Details of each category and how to manage preferences are set out in our separate Cookie Policy, which you can access via the site-wide cookie banner.
Processors, recipients and disclosures
We share data with service providers who act as processors, including hosting and email delivery platforms, payment processors for course fees, and analytics providers. We may disclose data when required by law or to protect our rights. All processors are bound by written contracts that restrict their use of data.
International transfers
Some processors are located outside the United Kingdom. Where transfers occur we rely on UK adequacy regulations or appropriate safeguards such as standard contractual clauses approved by the Information Commissioner’s Office.
Retention periods
Course registration records are kept for six years after the end of the course to meet accounting and legal obligations. Enquiry data from the contact form is retained for up to two years unless you request earlier deletion. Cookie data is deleted according to the periods stated in the Cookie Policy.
Security and data minimisation
We apply technical and organisational measures appropriate to the risk, including encryption in transit, access controls, and regular staff training. We collect only the data necessary for the stated purposes and delete or anonymise it when no longer required.
Your data subject rights
Under the UK GDPR you have the right to access your data, request rectification or erasure, restrict or object to processing, and request data portability where applicable. You may exercise these rights by contacting us at [email protected].
Withdrawing consent and objecting to marketing
Where processing is based on consent you may withdraw it at any time by using the unsubscribe link in emails or writing to [email protected]. You can object to direct marketing at any time and we will cease such processing without undue delay.
Right to complain
If you are not satisfied with our response you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, at ico.org.uk.
Children and age restrictions
Our courses are intended for adults aged 18 and over. We do not knowingly collect personal data from children under 18. If we become aware that we have done so we will delete the data promptly.
Automated decision-making and profiling
We do not use automated decision-making or profiling that produces legal or similarly significant effects. Simple analytics are used only to improve site performance.
Changes to this policy
We may update this notice from time to time. The current version will always be available on this page with the last-updated date shown at the top. Material changes will be highlighted for a reasonable period.